Welcome to my Portfolio

ICT Support Specialist & Web Designer

About Me

My name is Rachid Oussalm. After working for many years as a clerk and laborer, I decided to take a new path and retrain as an ICT Support Specialist. Driven by my passion for technology and my interest in IT solutions, I completed a training program with success.

This retraining has not only given me the technical skills needed in the ICT sector but has also taught me how to effectively contribute to the support and optimization of IT systems. With my background in various work areas, I am able to quickly adapt, solve problems, and ensure the smooth operation of systems.

Skills

My technical and creative skills

Skills

Hardware Troubleshooting85%
Software Troubleshooting80%
Network Configuration75%
Windows90%
Linux65%
HTML/CSS70%
JavaScript60%
UI/UX Design65%
Communication85%
Problem Solving90%
Teamwork80%

ICT Support

  • Hardware & Software Troubleshooting
  • Network Configuration
  • User Support
  • System Administration

Web Design

  • HTML, CSS, JavaScript
  • Responsive Design
  • UI/UX Principles
  • Next.js & React

Soft Skills

  • Problem Solving
  • Communication
  • Customer Service
  • Teamwork

Projects

A selection of my recent projects

Webshop Redesign

Webshop Redesign

Redesign of an e-commerce website with focus on user experience.

Network Optimization

Network Optimization

Optimization of a business network for better performance and security.

Portfolio Website

Portfolio Website

Development of a personal portfolio website with Next.js.

Hardware Upgrade Project

Hardware Upgrade Project

Upgrade of computer hardware for a small office.

Software Implementation

Software Implementation

Implementation of new software for an administrative team.

Helpdesk System

Helpdesk System

Setting up a helpdesk ticketing system for a medium-sized company.

Contact

Get in touch with me for collaborations or questions.