About Me
My name is Rachid Oussalm. After working for many years as a clerk and laborer, I decided to take a new path and retrain as an ICT Support Specialist. Driven by my passion for technology and my interest in IT solutions, I completed a training program with success.
This retraining has not only given me the technical skills needed in the ICT sector but has also taught me how to effectively contribute to the support and optimization of IT systems. With my background in various work areas, I am able to quickly adapt, solve problems, and ensure the smooth operation of systems.
Skills
My technical and creative skills
Skills
Hardware Troubleshooting85%
Software Troubleshooting80%
Network Configuration75%
Windows90%
Linux65%
HTML/CSS70%
JavaScript60%
UI/UX Design65%
Communication85%
Problem Solving90%
Teamwork80%
ICT Support
- Hardware & Software Troubleshooting
- Network Configuration
- User Support
- System Administration
Web Design
- HTML, CSS, JavaScript
- Responsive Design
- UI/UX Principles
- Next.js & React
Soft Skills
- Problem Solving
- Communication
- Customer Service
- Teamwork
Projects
A selection of my recent projects
Network Optimization
Optimization of a business network for better performance and security.